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Homeowners Insurance - Steps For Insurance Claims and Property Repairs

How do you want to learn about homeowners insurance?

How homeowners
insurance works

Insurance claims
and repairs

We have answers


These are the general steps we take for property insurance claims. Your individual situation may differ.

Step 1. Contact your insurance company if you have any property damage

Your first step is to contact your insurance company and file a claim with them. Find out when an adjustor will come and when to expect any claim checks.

Step 2. Call us at 1-866-596-2739 after you file a claim

We’ll provide you important details on how to process your claim check. We’ll discuss how Republic Bank will be involved in the process to restore your home.

Step 3. Endorse the insurance check and start the repair process

When you receive your insurance check, you’ll notice that Republic Bank  is named on it. As the mortgage provider, we have a financial interest in ensuring your property is restored. Notify us as soon as you get your check.

For most minor damages, we’ll endorse the insurance check to you to manage the repairs

Generally, if your home has only minor damages – and your loan is current – we won’t need to oversee the repair process. Instead, we’ll endorse the check completely to you to manage repairs. (Other conditions may apply.)


For significant damage, Republic Bank will help monitor the repairs to your home. Information 1-888-782-3333
Taxpayer Assistance 1-866-581-1040
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Member FDIC. Equal Housing Lender. Equal Opportunity Lender.