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    Contact Us

    Questions about your Republic Bank Account?

    Live Chat:

    Contact by email:


    We've extended our contact center hours to better serve you!

    Contact us by phone 502-584-3600 or 1-888-584-3600

    from 7am-midnight ET 7 days a week.

    • Full-Service Contact Center Hours:
      Mon. - Fri. 7:30am - 8pm
      Sat. 9am - 5pm
      Sun. Noon - 4pm (ET)
    • Extended Contact Center Hours:
      Available from 7am-midnight ET 7 days a week. Below is a list of services that will be available outside of full-service hours listed to the left:
      • Assistance with your Republic Bank debit or credit card

    Send a question or comment to our CEO.
    Contact the CEO

    Questions about Personal Internet Banking and Bill Pay?

    • Personal Internet Banking - 1-888-782-3333
    • Personal Internet Department Fax - 502-420-1812

    Taxpayer Assistance

    • 1-866-581-1040

    Tax Refund Solutions

    Community Donations

    Republic Bank proudly supports local nonprofits. If you would like us to consider your nonprofit for donations, please read our Contribution Guidelines and submit a Donation Request Form.

    Send Us an Encrypted Email

    Need to send sensitive information via email?
    Click here to send us an encrypted email.

    Additional Contacts
    Account Access Line — 24 hour Account Access
    502-584-3644 or 1-888-584-3644
    Business Online Banking
    502-588-8374 or 1-866-534-2341
    Overdraft Department
    562-8810 or 1-866-562-8810
    Lost or stolen Republic Bank ATM/Debit Card
    502-584-3600 or 1-888-584-3600
    After regular business hours: 1-800-500-1044
    Debit Card Dispute
    Credit Card Department
    Lost or stolen Republic Bank Credit Card
    Lost or stolen Checkbook
    502-584-3600 or 1-888-584-3600
    After regular business hours, please fill out our guestbook. Please include the last 4 digits of your checking account number in the message area and we will contact you on the next business day.
    Associate Directory
    502-562-8888 or 1-866-562-8813
    Loan payment info
    502-584-3600 or 1-888-584-3600
    Loan payoff info
    502-584-3600 or 1-888-584-3600
    Auto Loan payoff info
    Loan escrow info
    502-584-3600 or 1-888-584-3600
    Loan Payments
    Republic Bank
    Attn: Lock Box
    P.O. Box 950119
    Louisville, KY 40295-0119
    Loan Servicing
    Republic Bank
    Attn: Loan Servicing
    P.O. Box 70749
    Louisville, KY 40270
    Consumer Loan Error Resolution and Information Requests
    Republic Bank
    Attn: Loan Servicing
    P.O. Box 70353
    Louisville, KY 40270
    Tips for International Travelers
    Click here for info.
    You can also email for general information or
    click on the Live Assistance icon from 8am - 5pm ET

    If you have any questions or comments, please fill out our guestbook. Information 1-888-782-3333
    Taxpayer Assistance 1-866-581-1040
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    Member FDIC. Equal Housing Lender. Equal Opportunity Lender.