Republic Bank & Trust

Contact Us

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Questions about your Republic Bank Account?



Contact by phone: 502-584-3600 or 1-888-584-3600

Contact by email:

Customer Service Hours:
7am - 10 pm ET - 7 Days a week, excluding holidays


Send a question or comment to our CEO.
Contact the CEO

Questions about Personal Internet Banking and Bill Pay?

  • Personal Internet Banking - 1-888-782-3333
  • Personal Internet Department Fax - 502-420-1812

Taxpayer Assistance

  • 1-866-581-1040

Tax Refund Solutions

Community Donations

Republic Bank proudly supports local nonprofits. If you would like us to consider your nonprofit for donations, please read our Contribution Guidelines and submit a Donation Request Form.

Send Us an Encrypted Email

Need to send sensitive information via email?
Click here to send us an encrypted email.

Additional Contacts

Account Access Line — 24 hour Account Access

502-584-3644 or 1-888-584-3644

Business Online Banking

502-588-8374 or 1-866-534-2341

Overdraft Department

502-562-8810 or 1-866-562-8810

Lost or stolen Republic Bank ATM/Debit Card

502-584-3600 or 1-888-584-3600
After regular business hours: 1-800-500-1044

Debit Card Dispute


Credit Card Department
Lost or stolen Republic Bank Credit Card


Lost or stolen Checkbook

502-584-3600 or 1-888-584-3600

Associate Directory

502-562-8888 or 1-866-562-8813

Loan payment info

502-394-4464 or 1-866-596-2533

Loan payoff info

502-394-4469 or 1-866-596-2673

Auto Loan payoff info


Loan escrow info

502-394-4462 or 1-866-596-2739

Loan Payments

Republic Bank
Attn: Lock Box
P.O. Box 950119
Louisville, KY 40295-0119

Loan Servicing

Republic Bank
Attn: Loan Servicing
P.O. Box 70749
Louisville, KY 40270

Consumer Loan Error Resolution and Information Requests

Republic Bank
Attn: Loan Servicing
P.O. Box 70353
Louisville, KY 40270

Tips for International Travelers

Click here for info.


You can also email for general information or
click on the Live Assistance icon from 8am - 5pm ET

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