SMS Text Terms of Use - Republic Bank

Last Revised on: March 5, 2026

Republic Bank SMS Text Terms of Use

By opting in to receive text messages from Republic Bank & Trust Company (“Republic Bank”), you agree to receive recurring text messages related to our services. These messages may include:

  • Informational Text Messages
    • Could include messages such as scheduled Banking Center closures, unexpected ITM outages, etc.
  • Customer Feedback and Survey Requests
    • Could include text messages related to customer surveys, service feedback requests, and experience evaluation programs. Note: these messages are used solely for feedback and research purposes and are not promotional.
  • Marketing and Promotional Text Messages
    • Could include promotional and marketing messages about new products, services, special offers, or promotions.

Message frequency may vary based on your interactions with us and your selected preferences. Opting into text messages from Republic Bank is not required and is not a condition of doing business with Republic Bank.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Carriers are not liable for delayed or undelivered messages.

You may opt out of receiving text messages at any time by replying STOP to any message. After you send the SMS message “STOP” to us, we will send you a text message to confirm that you have been unsubscribed. If you want to change your preferences, you can do so at any time by updating your contact information using the Update my Contact Information link in Online & Mobile Banking or by calling 1-888-584-3600

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at 1-888-584-3600 or 502-584-3600.

For information on how we collect and use personal data, please review our Privacy Policy at republicbank.com/privacy-policy/.