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    Travel Tips

    Financial institutions across the country have seen an increase in fraudulent charges to customer accounts through Debit Cards and Credit Cards. While customers are not responsible for unauthorized transactions when the bank is made aware of activity promptly, these charges do create serious concern for customers about the security of their accounts.

    To minimize the concern and risk to our clients, Republic Bank has restricted certain countries and merchants due to possible fraudulent activity/scams with our cards.

    Restricted Countries
    If an area is restricted then you may not use your card for any transactions in that region.
     
    • Visit the Online Forms section within the Service and Support menu inside of Personal Internet Banking or call us at 888-584-3600 to see if a country you may be visiting might be restricted.
     

     

    Tips

    • Representatives from our Fraud Detection service may call you if there has been any suspicious activity with your account. It is important we have the best phone number on file to reach you in the event that you have a transaction blocked - in most cases, your mobile number. If you would like to update your contact info, you may do so one of the following ways:
       
      • Log into Internet Banking and select the “Online Forms” link located within the "Additional Services" menu item at the top of the page, from there you will see a link to our "Change of Address/Phone Number" form.
         
      • Visit your local Republic Bank banking center or call us at 888-584-3600 and ask to update your account information.
         
    • Carry an alternate form of payment as backup, such as a Republic Bank Credit Card, when you travel.
       
    • If you have a transaction issue during your travels, call the number on the back of your card for assistance.
       
       

      Tips for International Travelers

       

      Republic Bank suggests that all clients traveling internationally carry an alternate form of payment.

      If your Debit Card Transaction has been denied call - 

      00+1+800-890-5097
      24 Hours/7 Days a week

      or

      00+1+888-584-3600
      Mon - Fri 7:30 am to 8:00 pm
      Sat  9:00 am to 5:00 pm
      Sun  Noon to 4 pm (Eastern Time)

       

      If your Credit Card Transaction has been denied call -
      00+1+866-292-0856
      24 Hours/7 Days a week.

    Republicbank.com Information 1-888-782-3333
    Taxpayer Assistance 1-866-581-1040
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