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    Contact Us

    Questions about your Republic Bank Account?

    Live Chat:

    Contact by email:  Clientservice@republicbank.com

     

    We've extended our contact center hours to better serve you!

    Contact us by phone 502-584-3600 or 1-888-584-3600

    from 7am-midnight ET 7 days a week.


    • Full-Service Contact Center Hours:
      Mon. - Fri. 7:30am - 8pm
      Sat. 9am - 5pm
      Sun. Noon - 4pm (ET)
     
    • Extended Contact Center Hours:
      Available from 7am-midnight ET 7 days a week. Below is a list of services that will be available outside of full-service hours listed to the left:
      • Assistance with your Republic Bank debit or credit card

    Questions about Personal Internet Banking and Bill Pay?

    • Personal Internet Banking - 1-888-782-3333
    • Personal Internet Department Fax - 502-420-1812

    Taxpayer Assistance

    • 1-866-581-1040
     

    Tax Refund Solutions


    Community Donations

    Republic Bank proudly supports local nonprofits. If you would like us to consider your nonprofit for donations, please read our Contribution Guidelines and submit a Donation Request Form.


     
    Send Us an Encrypted Email


    Need to send sensitive information via email?
    Click here to send us an encrypted email.


    Additional Contacts
    Account Access Line — 24 hour Account Access
    502-584-3644 or 1-888-584-3644
    Business Online Banking
    502-588-8374 or 1-866-534-2341
    Overdraft Department
    562-8810 or 1-866-562-8810
    Lost or stolen Republic Bank ATM/Debit Card
    502-584-3600 or 1-888-584-3600
    After regular business hours: 1-800-500-1044
    Credit Card Department
    Lost or stolen Republic Bank Credit Card
    1-866-292-0856
    Lost or stolen Checkbook
    502-584-3600 or 1-888-584-3600
    After regular business hours, please fill out our guestbook. Please include the last 4 digits of your checking account number in the message area and we will contact you on the next business day.
    Associate Directory
    502-562-8888 or 1-866-562-8813
    Loan payment info
    502-394-4464 or 1-866-596-2533
    Loan payoff info
    502-394-4469 or 1-866-596-2673
    Auto Loan payoff info
    1-888-782-3322
    Loan escrow info
    502-394-4462 or 1-866-596-2739
    Loan Payments
    Republic Bank
    Attn: Lock Box
    P.O. Box 950119
    Louisville, KY 40295-0119
    Loan Servicing
    Republic Bank
    Attn: Loan Servicing
    P.O. Box 70749
    Louisville, KY 40270
    Consumer Loan Error Resolution and Information Requests
    Republic Bank
    Attn: Loan Servicing
    P.O. Box 70353
    Louisville, KY 40270
    Tips for International Travelers
    Click here for info.
     
    You can also email Clientservice@republicbank.com for general information or
    click on the Live Assistance icon from 8am - 5pm ET

    If you have any questions or comments, please fill out our guestbook.

    Republicbank.com Information 1-888-782-3333
    Taxpayer Assistance 1-866-581-1040
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    Member FDIC. Equal Housing Lender. Equal Opportunity Lender.